ROOT & FOIL / OPERATIONS
Health
Real-time view of customer health, churn risk, and support quality.
Overall Health Score
76StableAt-Risk Accounts
23↑ 4Support SLA
96%↑ 2ppPayment Issues
18Needs reviewLow Usage Accounts
42↑ 6Account Health Distribution
76Score
Healthy 68%
At Risk 19%
Needs Attention 8%
Critical 5%
Churn Risk Trend
23 accounts
Support Performance
96% within SLA
Average first response 1h 18m
Average resolution 8h 42m
At-Risk Accounts
Sunset StudioAt Risk72%
Halo StudioAt Risk68%
Luxe Hair StudioChurn Risk43%
IndigoInactive22%